FAQ

I won a game but didn't get all the items
We aim to take around 10% of each jackpot/coinflip game. Depending on the items in the pot we might not take any commission or take as much as 11%.
Tue, 12 May, 2020 at 2:37 PM
How can I check that a round is legitimate?
We use two strings to determine the winner. One is generated by us and it's hash (SHA-256) is displayed before the roll, and the other one is generated ...
Tue, 12 May, 2020 at 2:38 PM
How does the Megaround work?
Every jackpot, there is a 20% chance that the Megaround roulette will spin. If it lands on red, then the winner of that jackpot will receive approximately d...
Tue, 12 May, 2020 at 2:50 PM
Why can't I deposit my items?
If your items don't show up when depositing, make sure you have your inventory set to public and you have provided your trade url. You can do this on yo...
Tue, 12 May, 2020 at 2:50 PM
Why did the bot cancel my trade offer?
Our bots automatically cancel trade offers older than 5 minutes to make room for new trade offers. If you're unable to respond within 10 minutes simply ...
Tue, 12 May, 2020 at 2:51 PM
I haven't recieved my winnings
Sometimes it takes a while for Steam to process the trade offer. If this persists for more than 10 minutes, please contact support. Don't forget to tell...
Tue, 12 May, 2020 at 2:52 PM